<p dir="ltr">Nice, just had a look at the results and came across this page: <a href="https://manual.openlp.org/troubleshooting.html">https://manual.openlp.org/troubleshooting.html</a> surely no. 1 should be check the forum, then the bug reports. The support system is of no use to 'check' as the users can't view the the tickets!</p>
<p dir="ltr">Phill</p>
<br><div class="gmail_quote"><div dir="ltr">On Sat, 28 Oct 2017, 00:43 Raoul Snyman, <<a href="mailto:raoul@snyman.info">raoul@snyman.info</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi guys,<br>
<br>
We try to encourage people to use the forums for a lot of things, and I<br>
often find duplicated posts. After playing around a bit, I realised that<br>
the search on our forums is AWFUL. It's so bad *I* cannot find anything<br>
using it.<br>
<br>
With this in mind, I took a snapshot of the forums and set them up using<br>
a specialised search engine called Sphinx. The result is PHENOMENALLY<br>
better.<br>
<br>
For example, trying to search for the infamous "Fatal error -1" problem:<br>
<br>
<a href="http://forums.openlp.org/search?Search=fatal+error" rel="noreferrer" target="_blank">http://forums.openlp.org/search?Search=fatal+error</a><br>
<br>
And now using Sphinx:<br>
<br>
<a href="https://forums.openlp.io/search?Search=fatal+error" rel="noreferrer" target="_blank">https://forums.openlp.io/search?Search=fatal+error</a><br>
<br>
SO. MUCH. BETTER.<br>
<br>
And that brings us to the only problem with this... We can't use the<br>
current web hosting that we use for the website, forums and support<br>
system. To be honest, I don't think it's a big problem, we can easily<br>
host the forums on openlp.io... except that we're now putting the forums<br>
onto a box that sometimes can be unreliable (usually external factors).<br>
I could, however, host it on my mail server, which is in another<br>
country.<br>
<br>
Thoughts?<br>
<br>
--<br>
Raoul Snyman<br>
+1 (520) 490-9743<br>
<a href="mailto:raoul@snyman.info" target="_blank">raoul@snyman.info</a><br>
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</blockquote></div>