[openlp-dev] Closing Down Support

[Tomas Groth]

Hi Raoul,

I'm sad to hear this, but totally understandable. I've always liked the way
the support system worked, but it has always been a bit short on
ressources... Hopefully it can be reenabled at a later point. And hopefully
we can still get some useful information from bug reports.

BR Tomas

Den 26. apr. 2018 7.32 PM skrev "Raoul Snyman" <raoul at snyman.info>:

Hi guys,

I am closing down the support system. It's getting too much for me, I am
spending most of my time answering people's requests instead of working
on OpenLP, and I'm tired of being pretty much the only person answering
support requests. I'm really sad to do this, as I feel it's one of the
defining parts of OpenLP (our support), but in reality I have no other
choice. My time is limited (and only getting more so), and I'd rather
spend that time improving OpenLP.

I do want to say a special thank you to Tomas, who answered a lot of
requests as well.

In future anyone who e-mails support at openlp.org will get a message that
redirects them to the manual and the forums.



Some stats for the nerds:

Answered by me   1632  (61.84%)
Answered by tgc   789  (29.90%)
Others            218  (8.26%)
                 ------
Total tickets:   2639



-- 
Raoul Snyman
+1 (520) 490-9743
raoul at snyman.info
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